--- title: The Big Why of Evaluation | Teresa Lutz description: Earlier in my career, I worked for a utility supporting the design and delivery of energy conservation programs through evaluation and research. At that time, I did not love the evaluation process or the evaluation community. The value of evaluation was a tough sell to my coworkers, and I agreed the evaluation process and results could be better. We wanted more timely feedback, recommendations we could implement, and insight beyond what we already knew. As a consultant, I hold those experiences close. I avoid doing ‘evaluation for evaluation’s sake’. I am fixated on figuring out the Big WHY of what we do, what works and what doesn’t. It is through knowing this that we can improve and prosper in this industry. --- [![Michaels Energy](https://info.michaelsenergy.com/hs-fs/hubfs/raw_assets/public/MichaelSenedev_August2021/images/michaels-logo.png?width=579&height=110&name=michaels-logo.png "Michaels Energy")](https://michaelsenergy.com/) - [About](https://michaelsenergy.com/#) - [Why We’re Here](https://michaelsenergy.com/about/) - [Team](https://michaelsenergy.com/about/#team) - [Careers](https://michaelsenergy.com/careers/) - [Solutions](https://michaelsenergy.com/#) - [Utility Programs](https://michaelsenergy.com/utility-programs/) - [Commercial and Industrial](https://michaelsenergy.com/commercial-and-industrial/) - [Resources](https://michaelsenergy.com/#) - [Energy Rant](https://michaelsenergy.com/energy-rant/) - [The Big Why of Evaluation](https://info.michaelsenergy.com/the-big-why) - [The Hopper](https://info.michaelsenergy.com/subscribe) - [Case Studies](https://michaelsenergy.com/case-studies/) - [New Briefs](https://michaelsenergy.com/news-briefs/) - [Papers and Presentations](https://michaelsenergy.com/papers-and-presentations/) - [Contact Us](https://michaelsenergy.com/contact/) [Request Proposal](https://michaelsenergy.com/request-proposal/) - About - Back - [Why We’re Here](https://michaelsenergy.com/about/) - [Team](https://michaelsenergy.com/about/#team) - [Careers](https://michaelsenergy.com/careers/) - Solutions - Back - [Utility Programs](https://michaelsenergy.com/utility-programs/) - [Commercial and Industrial](https://michaelsenergy.com/commercial-and-industrial/) - Resources - Back - [Energy Rant](https://michaelsenergy.com/energy-rant/) - [The Big Why of Evaluation](https://info.michaelsenergy.com/the-big-why) - [The Hopper](https://info.michaelsenergy.com/subscribe) - [Case Studies](https://michaelsenergy.com/case-studies/) - [New Briefs](https://michaelsenergy.com/news-briefs/) - [Papers and Presentations](https://michaelsenergy.com/papers-and-presentations/) - [Contact Us](https://michaelsenergy.com/contact/) - [Request Proposal](https://michaelsenergy.com/request-proposal/) ![Teresa Lutz](https://app.hubspot.com/settings/avatar/b6dc88033bd0fd74eb8c4be3e7452535) # Teresa Lutz Earlier in my career, I worked for a utility supporting the design and delivery of energy conservation programs through evaluation and research. At that time, I did not love the evaluation process or the evaluation community. The value of evaluation was a tough sell to my coworkers, and I agreed the evaluation process and results could be better. We wanted more timely feedback, recommendations we could implement, and insight beyond what we already knew. As a consultant, I hold those experiences close. I avoid doing ‘evaluation for evaluation’s sake’. I am fixated on figuring out the Big WHY of what we do, what works and what doesn’t. It is through knowing this that we can improve and prosper in this industry. [Follow me on LinkedIn](https://www.linkedin.com/in/teri-lutz-director-evaluation/) [the big why](https://info.michaelsenergy.com/the-big-why/tag/the-big-why), [embedded research and evaluation](https://info.michaelsenergy.com/the-big-why/tag/embedded-research-and-evaluation), [research](https://info.michaelsenergy.com/the-big-why/tag/research), [evaluation](https://info.michaelsenergy.com/the-big-why/tag/evaluation), [evaluation approaches](https://info.michaelsenergy.com/the-big-why/tag/evaluation-approaches), [appreciative inquiry](https://info.michaelsenergy.com/the-big-why/tag/appreciative-inquiry), [deficit-based change](https://info.michaelsenergy.com/the-big-why/tag/deficit-based-change), [constructionist-based change](https://info.michaelsenergy.com/the-big-why/tag/constructionist-based-change) ## [Visionary Evaluation for a Sustainable, Equitable Future](https://info.michaelsenergy.com/the-big-why/visionary-evaluation-for-a-sustainable-equitable-future) Visionary Evaluation for a Sustainable, Equitable Future\[1\] 2 minute read [Read More](https://info.michaelsenergy.com/the-big-why/visionary-evaluation-for-a-sustainable-equitable-future) [the big why](https://info.michaelsenergy.com/the-big-why/tag/the-big-why), [embedded research and evaluation](https://info.michaelsenergy.com/the-big-why/tag/embedded-research-and-evaluation), [research](https://info.michaelsenergy.com/the-big-why/tag/research), [evaluation](https://info.michaelsenergy.com/the-big-why/tag/evaluation), [evaluation approaches](https://info.michaelsenergy.com/the-big-why/tag/evaluation-approaches), [appreciative inquiry](https://info.michaelsenergy.com/the-big-why/tag/appreciative-inquiry), [deficit-based change](https://info.michaelsenergy.com/the-big-why/tag/deficit-based-change), [constructionist-based change](https://info.michaelsenergy.com/the-big-why/tag/constructionist-based-change) ## [Appreciative Inquiry: The Core Principles](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-core-principles) The practice of appreciative inquiry highlights the role of group conversations, imaginations, and... 2 minute read [Read More](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-core-principles) [the big why](https://info.michaelsenergy.com/the-big-why/tag/the-big-why), [embedded research and evaluation](https://info.michaelsenergy.com/the-big-why/tag/embedded-research-and-evaluation), [research](https://info.michaelsenergy.com/the-big-why/tag/research), [evaluation](https://info.michaelsenergy.com/the-big-why/tag/evaluation), [evaluation approaches](https://info.michaelsenergy.com/the-big-why/tag/evaluation-approaches), [appreciative inquiry](https://info.michaelsenergy.com/the-big-why/tag/appreciative-inquiry), [deficit-based change](https://info.michaelsenergy.com/the-big-why/tag/deficit-based-change), [constructionist-based change](https://info.michaelsenergy.com/the-big-why/tag/constructionist-based-change) ## [Appreciative Inquiry: Destiny](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-destiny) The past several posts of the Big WHY of Evaluation blog have focused on the practice of... 1 minute read [Read More](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-destiny) [the big why](https://info.michaelsenergy.com/the-big-why/tag/the-big-why), [embedded research and evaluation](https://info.michaelsenergy.com/the-big-why/tag/embedded-research-and-evaluation), [research](https://info.michaelsenergy.com/the-big-why/tag/research), [evaluation](https://info.michaelsenergy.com/the-big-why/tag/evaluation), [evaluation approaches](https://info.michaelsenergy.com/the-big-why/tag/evaluation-approaches), [appreciative inquiry](https://info.michaelsenergy.com/the-big-why/tag/appreciative-inquiry), [deficit-based change](https://info.michaelsenergy.com/the-big-why/tag/deficit-based-change), [constructionist-based change](https://info.michaelsenergy.com/the-big-why/tag/constructionist-based-change) ## [Appreciative Inquiry: Design](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-design) I have been thinking through how to approach conversations about climate change and its impacts... 2 minute read [Read More](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-design) [the big why](https://info.michaelsenergy.com/the-big-why/tag/the-big-why), [embedded research and evaluation](https://info.michaelsenergy.com/the-big-why/tag/embedded-research-and-evaluation), [research](https://info.michaelsenergy.com/the-big-why/tag/research), [evaluation](https://info.michaelsenergy.com/the-big-why/tag/evaluation), [evaluation approaches](https://info.michaelsenergy.com/the-big-why/tag/evaluation-approaches), [appreciative inquiry](https://info.michaelsenergy.com/the-big-why/tag/appreciative-inquiry), [deficit-based change](https://info.michaelsenergy.com/the-big-why/tag/deficit-based-change), [constructionist-based change](https://info.michaelsenergy.com/the-big-why/tag/constructionist-based-change) ## [Appreciative Inquiry: Dream](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-dream) “Let us make our future now, and let us make our dreams tomorrow's reality.” (Malala Yousafzai)\[1\] 2 minute read [Read More](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-dream) [the big why](https://info.michaelsenergy.com/the-big-why/tag/the-big-why), [embedded research and evaluation](https://info.michaelsenergy.com/the-big-why/tag/embedded-research-and-evaluation), [research](https://info.michaelsenergy.com/the-big-why/tag/research), [evaluation](https://info.michaelsenergy.com/the-big-why/tag/evaluation), [evaluation approaches](https://info.michaelsenergy.com/the-big-why/tag/evaluation-approaches), [appreciative inquiry](https://info.michaelsenergy.com/the-big-why/tag/appreciative-inquiry), [deficit-based change](https://info.michaelsenergy.com/the-big-why/tag/deficit-based-change), [constructionist-based change](https://info.michaelsenergy.com/the-big-why/tag/constructionist-based-change) ## [Appreciative Inquiry: Discovery](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-discovery) “If I had an hour to solve a problem and my life depended on the solution, I would spend the first... 2 minute read [Read More](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-discovery) [the big why](https://info.michaelsenergy.com/the-big-why/tag/the-big-why), [embedded research and evaluation](https://info.michaelsenergy.com/the-big-why/tag/embedded-research-and-evaluation), [research](https://info.michaelsenergy.com/the-big-why/tag/research), [evaluation](https://info.michaelsenergy.com/the-big-why/tag/evaluation), [evaluation approaches](https://info.michaelsenergy.com/the-big-why/tag/evaluation-approaches), [appreciative inquiry](https://info.michaelsenergy.com/the-big-why/tag/appreciative-inquiry), [deficit-based change](https://info.michaelsenergy.com/the-big-why/tag/deficit-based-change), [constructionist-based change](https://info.michaelsenergy.com/the-big-why/tag/constructionist-based-change) ## [Appreciative Inquiry: It Takes Practice and Persistence](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-practice-persistence) According to the online article Appreciative Inquiry: Igniting Transformative Action\[1\], we can all... 1 minute read [Read More](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-practice-persistence) [the big why](https://info.michaelsenergy.com/the-big-why/tag/the-big-why), [embedded research and evaluation](https://info.michaelsenergy.com/the-big-why/tag/embedded-research-and-evaluation), [research](https://info.michaelsenergy.com/the-big-why/tag/research), [evaluation](https://info.michaelsenergy.com/the-big-why/tag/evaluation), [evaluation approaches](https://info.michaelsenergy.com/the-big-why/tag/evaluation-approaches), [appreciative inquiry](https://info.michaelsenergy.com/the-big-why/tag/appreciative-inquiry), [deficit-based change](https://info.michaelsenergy.com/the-big-why/tag/deficit-based-change), [constructionist-based change](https://info.michaelsenergy.com/the-big-why/tag/constructionist-based-change) ## [Appreciative Inquiry: Definition](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-definition) “Questions are fateful. They determine destinations. They are the chamber through which destiny... 3 minute read [Read More](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-definition) [the big why](https://info.michaelsenergy.com/the-big-why/tag/the-big-why), [embedded research and evaluation](https://info.michaelsenergy.com/the-big-why/tag/embedded-research-and-evaluation), [research](https://info.michaelsenergy.com/the-big-why/tag/research), [evaluation](https://info.michaelsenergy.com/the-big-why/tag/evaluation), [evaluation approaches](https://info.michaelsenergy.com/the-big-why/tag/evaluation-approaches), [appreciative inquiry](https://info.michaelsenergy.com/the-big-why/tag/appreciative-inquiry), [deficit-based change](https://info.michaelsenergy.com/the-big-why/tag/deficit-based-change), [constructionist-based change](https://info.michaelsenergy.com/the-big-why/tag/constructionist-based-change) ## [Appreciative Inquiry: The Five D's](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-the-five-ds) What if the goal of ‘continuous improvement’ changed to ‘radical innovation’? Would the way in... 2 minute read [Read More](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry-the-five-ds) [the big why](https://info.michaelsenergy.com/the-big-why/tag/the-big-why), [embedded research and evaluation](https://info.michaelsenergy.com/the-big-why/tag/embedded-research-and-evaluation), [research](https://info.michaelsenergy.com/the-big-why/tag/research), [evaluation](https://info.michaelsenergy.com/the-big-why/tag/evaluation), [evaluation approaches](https://info.michaelsenergy.com/the-big-why/tag/evaluation-approaches), [appreciative inquiry](https://info.michaelsenergy.com/the-big-why/tag/appreciative-inquiry), [deficit-based change](https://info.michaelsenergy.com/the-big-why/tag/deficit-based-change), [constructionist-based change](https://info.michaelsenergy.com/the-big-why/tag/constructionist-based-change) ## [Appreciative Inquiry](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry) The climate change alarm has reached a screeching level in the past couple of weeks. As pundits,... 2 minute read [Read More](https://info.michaelsenergy.com/the-big-why/appreciative-inquiry) ### Topics - [actionable intelligence (1)](https://info.michaelsenergy.com/the-big-why/tag/actionable-intelligence) - [after action review (1)](https://info.michaelsenergy.com/the-big-why/tag/after-action-review) - [agriculture (1)](https://info.michaelsenergy.com/the-big-why/tag/agriculture) - [appreciative inquiry (10)](https://info.michaelsenergy.com/the-big-why/tag/appreciative-inquiry) - [arkansas protocol (2)](https://info.michaelsenergy.com/the-big-why/tag/arkansas-protocol) - [ASHRAE Level II Audit (2)](https://info.michaelsenergy.com/the-big-why/tag/ashrae-level-ii-audit) - [assessments (1)](https://info.michaelsenergy.com/the-big-why/tag/assessments) - [attribution (2)](https://info.michaelsenergy.com/the-big-why/tag/attribution) - [barriers (2)](https://info.michaelsenergy.com/the-big-why/tag/barriers) - [baseline studies (2)](https://info.michaelsenergy.com/the-big-why/tag/baseline-studies) - 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